Standard Tier
Our Standard Tier is designed for small businesses that need dependable IT support without the complexity or cost of enterprise level solutions. It’s ideal for teams with limited or no internal IT resources.
- Endpoints + Server support
- Agreed SLA’s
- 3rd Party application support
- Unlimited remote support
(Monday to Friday 09:00 - 17:30 ) - ITcontinuITy service portal
- 365 support
- Zero day remediation
Who is the standard tier aimed at?
The Standard Tier is tailored for small businesses seeking dependable IT support without the complexity or cost of enterprise level solutions. It provides a solid foundation for system stability, security, and user productivity all backed by a clear Service Level Agreement.
Is the Standard Tier suitable for businesses without an internal IT team?
How do you manage Windows updates in this tier?
Absolutely. The Standard Tier is designed for small businesses with limited or no internal IT resources. It offers a dependable, cost effective way to outsource essential IT functions like patching and remote support, giving you peace of mind while we handle the technical details.
We provide automated Windows update management to keep your systems secure and compliant. Updates are deployed monthly, monitored for success, and aligned with best practices to minimise disruption. This ensures your business remains protected against vulnerabilities and system instability.